Help & Support
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Frequently Asked Questions
How do I track my order?
You can track your order by going to 'My Orders' and clicking on the 'Track Order' button next to your order.
What are your delivery timings?
We deliver from 9:00 AM to 10:00 PM, 7 days a week. Same-day delivery is available for orders placed before 6:00 PM.
Can I modify my order after placing it?
You can modify your order within 30 minutes of placing it by calling our customer support.
What payment methods do you accept?
We use the live Razorpay checkout gateway for major credit and debit cards, UPI, net banking, wallets, and other methods Razorpay makes available.
How do I apply a coupon code?
You can apply a coupon code during checkout by entering it in the 'Apply Coupon' field.
How fresh is your seafood?
All our seafood is sourced daily from local fishermen and delivered to you within hours of catch. We guarantee freshness with our Ocean-to-Table promise.
Do you offer subscription plans?
Yes! We offer weekly and monthly subscription plans for regular customers with exclusive discounts and priority delivery.
Order & Delivery
Information about order status, delivery times, and tracking your seafood from ocean to table.
Learn more →Privacy & Security
How we protect your personal information and secure your transactions.
Learn more →Report an Issue
Experiencing issues with your order or our website? Let us know and we'll help resolve them quickly.
Still Need Help?
Our customer support team is available to assist you with any questions or concerns you might have about our products or services.